We offer exchanges within 7 days only if:
- The item is faulty, damaged, or defective at delivery.
- You received a different item from what you ordered.
Something is missing from your package. Please email us at ceo@ecohomes.store or call 0300 1050521 within 7 days of your order. Return shipping charges are the customer's responsibility. Please note: Discounted items are not eligible for return or exchange.